Your Business Support Network

Free email Support. PAYG Support. Software & Hardware support agreements.

Backup & Data Recovery. Hardware Maintenance. Manufacturers Guarantee. Remote Data Back-up Service.

Your Business Support Network

We understand that every retailer has different requirements for how Stock Management, Fashion Ecommerce and EPoS functions should be operated within their own business, from Boutiques to High Street chains, we can provide quality support and immediate response assistance.

This is why we offer a variety of Support Assurance options to reflect the operation of your business. We can offer advice, technical support and guidence for many areas associated with EPoS, Stock Management, Ecommerce and Retail systems.

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Support related topics:

Free Email Support

Help and Assistance.

Technical Advice.

Customer renowned helpdesk.

Free email support for all users.

Pay As You Go Support

Pay As You Go Support.

No call centres...

Integrated Developer assisted helpdesk..

Fast & Effective response.

Software Warranty & Support

Technical support.

Hand holding assistance.

Free assistance and support via email.

Software Assurance

Standard Support.

Silver Support.

Gold Support.

Additional Support.

Data Backup Facilities

In-built backup facilities.

Backup to Mass storage devices.

Such as: pen drives & external hard drives or even formatted ‘Re-Writable’ CD-Rom and DVD disks.

Data Back-up & Restore Service

Select from 3 remote and secure backup options:
Option 1: £20.00 per month.
Option 2: £12.50 per month.
Option 3: £7.50 per month.

Manufacturers Guarantee

12 month manufacturer’s return to base guarantee.

Additional Hardware maintenance cover also available.

Hardware Assurance

Free on-site engineer ‘Call outs’ during contracted hours.

Technical assistance and support during contracted hours.

Supply of replacement equipment for non repairable devices.