Data Back-up & Restore Service
Select from 3 remote and secure backup options:
Option 1: £20.00 per month.
Option 2: £12.50 per month.
Option 3: £7.50 per month.
Data Backup Facilities
In-built backup facilities.
Backup to Mass storage devices.
Such as: pen drives & external hard drives or even formatted ‘Re-Writable’ CD-Rom and DVD disks.
Free Email Support
Help and Assistance.
Technical Advice.
Customer renowned helpdesk.
Free email support for all users.
Hardware Assurance
Free on-site engineer ‘Call outs’ during contracted hours.
Technical assistance and support during contracted hours.
Supply of replacement equipment for non repairable devices.
Manufacturers Guarantee
12 month manufacturer’s return to base guarantee.
Additional
Hardware maintenance cover also available.
Pay As You Go Support
Pay As You Go Support.
No call centres...
Integrated Developer assisted helpdesk..
Fast & Effective response.
Software Warranty & Support
Technical support.
Hand holding assistance.
Free assistance and support via email.
Your Business Support Network
Free email Support. PAYGO Support. Software & Hardware support agreements.
Backup & Data Recovery. Hardware Maintenance. Manufacturers Guarantee. Remote Data Back-up Service.
Your Support Tools
Download Fashione Support Tool.
This lets us connect to your computer and help you remotely.
Chat with Your Support Team using Skype.
Your Business Support NetworkWe understand that every retailer has different requirements for how Stock Management, Fashion Ecommerce and EPoS functions should be operated within their own business, from Boutiques to High Street chains, we can provide quality support and immediate response assistance. This is why we offer a variety of Support Assurance options to reflect the operation of your business. We can offer advice, technical support and guidence for many areas associated with EPoS, Stock Management, Ecommerce and Retail systems.
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Related Topics
Data Back-up & Restore Service