Over the last few years, we have seen many larger companies dominate the market with generic retail systems, offering cheap solutions for EPOS and Stock Control for independent retailers.
Many systems do not cater to Fashion and lack quick and easy aftercare support.
Lucy, from Lucy Lous Boutique in Southport, contacted us when their current generic retail system wasn’t working for their business. Lucy Lous boutique was growing, and the lack of fashion features and support on the current system burdened their growing business. Not only did they need a system for fashion, but one that would grow with their business.
When another epos provider has failed a business, it is hard to win their trust. We invited Lucy down to see our system. We are not afraid to say no, which has won over many business owners’ trust, as we were honest when demonstrating our system and did not just say yes to everything to win the business.
Lucy Lous Boutique came on board with us in January 2022, with a boutique in Southport and a concession in Beales Department Store. Now, Lucy Lous Boutique has expanded to have an HQ that handles replenishment and website sales and has opened a second boutique in Penwortham.
We are so happy that our system has helped Lucy Lous Boutique expand, and we hope to continue improving it for more independent fashion retailers like it.
A few words from Lucy…
Firstly, Fashione has been fantastic. I decided to switch from my old system to Fashione when I spoke to Melissa. She went into great detail about what Fashione could offer me as a small business.
This was a big factor in my business, as the other system focused more on hospitality than fashion retail. We were not using our system to its full capacity, nor did we have a customer service team to revert to, as you would be on hold for hours.
We were invited to Fashione to demonstrate their system, and as a small business, this makes all the difference. The team explained to me what benefits I would have from their system. One piece that stood out to me was the customer service. And they were right. The phone is answered quickly and efficiently, and minor issues have always been resolved.
I have had a much better experience with Fashione in the last 6 months than with my old system over 3 years.
Pros to Fashione is that it’s a sleek and stylish till system that is simple and but effective. They have fantastic customer service , updates regularly to check in with clients and stock check simplicity.
I would highly recommend Fashione for a fashion retail business. It’s definitely improved my business and it growth. Thanks Fashione.
Interested in our Fashion Epos Solution?
At Fashione, we specialise in ePOS for fashion retailers. Our system is much easier and less time-consuming than general retailing systems. From product creation to reporting, we have it all in mind for fashion retailers.
For more information, see our ePOS solutions on our website.