Introduction
When a customer wants to put item(s) away with or without a deposit, you can use layovers to manage the balance the customer owes.
Putting item(s) on layovers, reduces the stock from the system, so it no longer looks to be available.
To use layovers you will require customer tracking.
Putting items on to layovers
Layover with No Deposit
- Search existing customer or add customer.
- Scan item(s).
- Press layover and finalise.
Any discounts need to be applied to the items before you put them on to layover.
Layover with Deposit
This example is using a cash deposit.
- Search existing customer or add customer.
- Scan item(s).
- Press cash and enter deposit amount.
- The balance will now be shown on the tender’s screen, press layover and finalise.
Payments on Layovers
- Search customer.
- Press payment. It may take you straight to layover payments, or it may ask you to select a payment type.
- Enter amount and press payment.
- Select payment method and finalise.
From the payment screen you can also refund payments, instead of pressing payment you would press refund.
When a Layover is fully paid
- Search customer and press ok.
- Double click their name, on the top of the transaction screen.
- Go to history and layovers.
- Press take, select item that has been paid for and press take. (if there is multiple do this for multiple, if it is all items in the list press take all).
Customer no longer wants layover items
Any discounts need to be applied to the items are returned on to layover.
Customer no longer wanting there layover items is just like a return, but your returning on to layovers.
- Search customer and press ok.
- Scan item(s).
- Press return on item(s)
- Press layover and finalise.
Viewing Layovers
You can view layover history and balances for the layovers screen on the POS.
- Search customer and press ok.
- Double click their name, on the top of the transaction screen.
- Go to history and layovers.
From this screen you can view items that have been put on layover and payment history.
Printing Layovers or Payments
You can click on both grids to either print a layover items list or layover payments.
The print button is located at the bottom of the screen.