Introduction
With the online customer registration portal, you can hand your customers a separate device to register their customer information, instead of the staff entering their details on the till.
This can work on most devices, and is optional for you having your own device or the customer using their device.
Video
How It Works
Own Device:
You will be given your own customer registration portal URL, you can save this as a shortcut/app on your device.
Customers Device:
You will be given your own QR Code, that the customer can scan with there device to direct them to your customer registration portal.
- When the customer has filled in their information and pressed register. On a successful registration it will present a code and a barcode.
- You can scan the barcode on the customer search screen on the POS, to then bring up the customer on the till.
- Alternately, search by the short number displayed.
Please note the customer search screen on the POS must be on search by customer no.
If the email address that is being used, is already in your customer database, the registration will prompt: Registration Error – Email address already in use.
Not all fields are mandatory. Please see table below:
| Data Field | Requirements |
| First Name | Mandatory. |
| Surname | Mandatory. |
| Mandatory. | |
| Mobile | Optional. |
| Birthday | Optional, Year is irrelevant . |
| Marketing Consent | Optional, on set up this will be checked that you have Email and SMS marketing consents in your set up. |
| Address | Optional |