EPOS for fashion, footwear and lifestyle retailers

Supplier Returns

Help Centre Office Supplier Returns

Introduction

Supplier Returns is usually used when your returning stock to a supplier. It removes the stock from the system, and if the supplier sends a replacement, you can add this back in to stock.

Creating a Return to supplier

To start a return to supplier, press add .

Select your supplier, and you will now be starting your supplier return.

Reference, you can use the reference that has been randomly generated, or you can overwrite this your own reference.

Select the branch your supplier return is for.

You can scan or search for the items.

Scanning the items

Press the barcode icon and scan all the items you wish to return and press ok. They will now show.

Please note returns to suppliers, are by supplier. Any barcodes scanned that are not that supplier, will be ignored.

Finding the items

Press add and use the advance search to find your item.

When you have an item selected, on the top grid this will be your current stock levels and in the bottom grid, you can type in what quantity you’re returning.

You can continue to add multiple items until you are finished.

Removing an Item

If you make a mistake, you can use delete to remove the line .Select the line with the mistake, this will highlight it and press delete.

Press save to save your supplier return.

Useful Features

Printing a supplier return

You can press print to print the supplier return.

Search a supplier return

Using search , you can search by date range, reference and by branch.
To be more specific on your search you can press more, to bring up the advanced product search.

Replacements

If the supplier replaces your returns you can search for your supplier return by using the search icon, and then right click on the item grid and press return to stock.

Import CSV File

You can import a CSV file by pressing import . File browse to the file and press open.
On the import CSV screen, you will need to map the PLU/Barcode column and quantity column if available.

Pressing import will import the file.